Business Systems Analyst

Job Purpose

The Business Systems Analyst is responsible for analysing business processes, financial systems, and operational requirements, and translating them into effective IT and digital solutions. The role acts as a key link between business stakeholders and technical teams to ensure systems support organisational goals, financial performance, and regulatory compliance.

Key Responsibilities

Analyse existing business processes, financial workflows, and information systems to identify inefficiencies and improvement opportunities

Gather, document, and validate business and system requirements from internal stakeholders and clients

Translate business, accounting, and financial requirements into functional system specifications for IT teams

Work closely with developers, database administrators, and IT operations teams to support system design, implementation, and enhancements

Support the development and optimisation of business systems including ERP, CRM, accounting, and data management platforms

Conduct impact analysis for system changes and ensure alignment with business strategy and financial objectives

Assist in system testing, validation, and user acceptance testing (UAT) to ensure solutions meet business needs

Prepare reports, dashboards, and performance metrics to support management decision-making

Ensure systems comply with internal controls, data protection standards, and relevant financial and regulatory requirements

Provide ongoing system support, documentation, and user guidance to improve system adoption and efficiency

Collaborate on IT projects, contributing to planning, budgeting, risk assessment, and delivery timelines

Skills & Competencies

Strong understanding of business operations, economics, accounting, and financial processes

Ability to analyse complex data and systems and present findings clearly to technical and non-technical audiences

Experience working with business systems, databases, and data analysis tools

Excellent stakeholder management, communication, and documentation skills

Strong problem-solving and analytical thinking abilities

Ability to manage multiple priorities and contribute effectively to cross-functional projects

Qualifications & Experience

Bachelor’s degree in International Business, Economics, Accounting, Finance, or a related field

Experience working in an IT-driven or technology-focused business environment

Knowledge of business systems analysis, process mapping, and requirements documentation

Familiarity with financial reporting, business intelligence, or enterprise systems is desirable

Reporting Line

Reports to the IT Manager / Business Systems Manager